Registration Process
- Please see the Registration page

What is the difference between "Dog Walking" and "Dog Sitting (DROP-IN) services?
- If you are home and want someone to walk your fur baby, use our Dog Walking service
- If you are away from home (vacation, business trip, etc.) and want someone to care for your fur baby including walking (unless you prefer not to), use our Dog Sitting (DROP-IN) service
- Fees are the same since both services are for 30 minutes

Are you insured and bonded?
Yes. Proof of certification is available to clients through the Client Portal.

Are you background checked?
Yes. A copy of the background documentation is available to clients through the Client Portal.

Are you dog CPR certified?
Yes. Proof of certification is available to clients through the Client Portal.

Do you take extra large breeds?
Yes. We have experience working with dogs of all sizes including extra large and strong breeds.
You can check out some photos of our clients on our Yelp page!

Do you have experience caring for senior and/or special needs dogs?
Yes. We can schedule a meet-and-greet, so you can tell us about your pup and make sure you feel good about moving forward with us.
You can check out some photos of our clients on our Yelp page!

Can I have a quote?
Yes.  Please share your plans with us using the form here. We will send your quote via e-mail.

How do you communicate with your clients?
We use an app called, Time To Pet. We communicate through its Client Portal where clients can request bookings, make payments, and receive a detailed Visit Report after each visit.

Are any reviews from your current clients available?
Yes.  You can read them in the Recommendations section of our business page on Yelp and Nextdoor.

How can clients know about the annual donation you make?
An Annual Donation Report will be sent to each client individually in January. It includes the donation amount and the names of the organizations that received the donation.

Got more questions?
E-mail us at sue@happysueperdoggycare.com 

Additional pet rate (must be the same owner)
    $10 will be added per additional pup (or kitty)

Holiday rate
    $10/day will be added for the service scheduled on the following dates:
    12/20/2024  -  1/5/2025 (Holiday seasons)
    1/17/2025 -  1/20/2025 (MLK weekend)
    2/14/2025 - 2/17/2025 (Presidents' Day weekend)
    4/18/2025 -  4/20/2025  (Easter weekend)
    5/23/2025 -  5/26/2025  (Memorial Day weekend)
    6/19/2025 -  6/22/2025  (Juneteenth weekend)
    7/3/2025 -  7/6/2025 (Independence Day weekend)
    8/29/2025 -  9/1/2025 (Labor Day weekend)
    10/10/2025 -  10/13/2025 (Indigenous Peoples’ Day weekend)
    11/7/2025 -  11/11/2025  (Veterans Day weekend)
    11/26/2025 -  11/30/2025  (Thanksgiving weekend)
    12/19/2025  -  1/4/2026 (Holiday seasons)
    Custom requests can be added with additional fees (ex. longer visit time, etc.)

Payment Method: Venmo @hsdc4
📍Your appointment will be confirmed once your payment is received
📍Your payment must be received 7 days before the first day/scheduled time of the service

Change of plan? We get it. Please let us know as soon as possible.
The cancellation fee may be incurred as follows:

100% Refund if notified 8 Days or more before* the first day of the service
* 15 days before for the service requested on the dates listed under Holiday rate -- please see the bottom 

80% Refund if notified 5 to 7 Days before the first day of the service

50% Refund if notified 3 to 4 Days before the first day of the service

NO Refund if notified 2 days or less before the first day of the service

NO Refund unless notified 15 days before the first day of the service on Holidays*
* Holidays include all dates listed under Holiday Rates -- NOT just the actual holiday.